Courier fee = R100 in South Africa . Free Shipping for orders over R800

Shipping Policy

Shipping Policy

1. Shipping Methods

We offer standard and expedited shipping options for domestic and international orders. Shipping methods may vary depending on the destination, weight, and dimensions of the package.

2. Processing Time

Orders are typically processed and shipped within 1-7 business days from the date of purchase, unless otherwise stated. Processing times may vary during peak seasons or promotional periods.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the package. Rates may vary depending on the selected shipping method and any applicable promotions or discounts.

4. Shipping Times

Shipping times vary depending on the selected shipping method and the destination of the package. Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather, customs processing, or carrier issues.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order online using the provided tracking number.

6. International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient.

7. Shipping Restrictions

We are unable to ship to PO boxes, APO/FPO addresses, or certain restricted areas. Some products may have specific shipping restrictions due to legal or regulatory requirements.

8. Undeliverable Packages

In the event that a package is returned to us as undeliverable due to an incorrect address or other issues, we will attempt to contact you to arrange for re-delivery. Additional shipping charges may apply for re-shipping.

9. Shipping Damage or Loss

We take great care in packaging and handling your orders, but in rare cases, packages may be damaged or lost in transit. If you receive a damaged package, please contact us immediately so that we can assist you in filing a claim with the carrier. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer service team for assistance. We are here to help and ensure that your shopping experience is smooth and enjoyable.

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